Privacy Statement
Body &
Bath Plus is committed to providing you with
excellent service for all of our products. Because we respect your right
to privacy, we have developed this Privacy Statement to inform you about
our practices for the entire Body & Bath Plus
site.
Overview
Privacy is of great concern to most users of the
Internet, and is a critical part of an enjoyable and satisfactory user
experience. We at
Body & Bath Plus are acutely aware of and sensitive to the
privacy concerns of all of our customers as well as all visitors to our
Web site. We, therefore, assure you that we do not collect personal
information from you unless you provide it to us. Any personal
information that you do provide will be used for the limited and
restricted purpose of authenticating your identity in order to complete
your online transaction.
Please be assured that we do not provide or sell
information about our customers or site visitors to vendors that are not
involved in the provision of Body & Bath Plus'
certification services.
Information We Gather from You
Personal Information
We do not collect any personal information from a visitor to our site
unless that visitor explicitly and intentionally provides it. Under no
circumstances do we collect any personal data revealing racial or ethnic
origin, political opinions, religious or philosophical beliefs, trade
union membership, health, or sex life. If you are simply browsing our
site, we do not gather any personal information about you.
There are two ways in which you may explicitly and intentionally provide
us with and consent to our collection of certain personal information:
E-Mail Request for
Information
We use links throughout our site to provide you with
the opportunity to contact us via e-mail to ask questions, request
information, or provide comments and suggestions. You may also be
offered the opportunity to have one of our representatives contact you
personally to provide additional information about our products. To do
so, we may request additional personal information from you, such as
your name and telephone number, to help us satisfy your request.
Statistical Information About
Your Visit
When you visit our site, our computers may automatically collect
statistics about your visit. This information does not identify you
personally, but rather provide us with feedback about a visit to our
site. We may monitor statistics such as how many people visit our
site, the user's IP address, which pages people visit, from which
domains our visitors come and which browsers people use. We use these
statistics about your visit for aggregation purposes only. These
statistics are used to help us improve the performance of our Web
site.
Sending Your Responses and
Updates
We generally respond to any e-mail questions, requests for product or
service information, and other inquiries that we receive. We may also
retain this correspondence to improve our products, services, and Web
site. Frequently we retain contact information so that we can send
individuals updates or other important information about our services
and products.
Processing Payments (if you
are using your payment services)
If you use the Body & Bath Plus
checkout services, or express
checkout services by creating a personal
Account in our on-line store for the purposes of expediting your
payment transactions, we must provide your personal information to
appropriate financial institutions, and order processors, under
contract with Body & Bath Plus (for example, credit
authorization and fraud screening).
For financial institutions and processors, the use
of personally identifiable consumer information is governed by federal
and state privacy laws. This information will be treated as
confidential, and will only be transferred between
Body & Bath Plus
and any external entities via
encrypted means.
Surveys
From time-to-time we may request information from our customers via
surveys. Participation in these surveys is completely voluntary and
the user therefore has a choice whether or not to disclose the
requested information. Survey information will be used for the
purposes of monitoring or improving the use of, and satisfaction with
this Web site, as well as improving our customer service and product
offerings.
Your Ability to Cancel Notifications
From time-to-time, we notify our subscribers of new products,
announcements, and updates. If you would like to cancel these
notifications, please contact us at the address given at the end of
this Privacy Statement.
Our Security Procedures
We consider the protection of all personally identifiable information
we receive from our Web site visitors and subscribers as critical to
our corporate mission. Please be assured that we have security
measures in place to protect against the loss, misuse, and alteration
of any information we receive from you. As with any transmission over
the Internet, however, there is always some element of risk involved
in sending personal information. In order to try to minimize this
risk, we encrypt all information that you submit while ordering one of
our products using the Secure Sockets Layer (SSL) protocol discussed
in our Security Section.
Privacy Policy Enforcement
If you feel that we have violated this Privacy Statement, please contact us at:
bbpinfo1@Body & Bath Plus.com
Please specify "Privacy Statement"
in the subject line of your e-mail.
Changes to this Privacy Statement
If a material change is made to this Privacy Statement and/or the way
we use our customers' personally identifiable information then, we
will post prominent notice of the nature of such change on the top
page of this Privacy Statement in bold letters and also on our home page.
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