Privacy Statement
Body & Bath Plus is committed to providing you with excellent service for all of our products. Because we respect your right to privacy, we have developed this Privacy Statement to inform you about our practices for the entire Body & Bath Plus site.
Overview
Privacy is of great concern to most users of the Internet, and is a critical part of an enjoyable and satisfactory user experience. We at Body & Bath Plus are acutely aware of and sensitive to the privacy concerns of all of our customers as well as all visitors to our Web site. We, therefore, assure you that we do not collect personal information from you unless you provide it to us. Any personal information that you do provide will be used for the limited and restricted purpose of authenticating your identity in order to complete your online transaction.
Please be assured that we do not provide or sell information about our customers or site visitors to vendors that are not involved in the provision of Body & Bath Plus' certification services.
Information We Gather from You
Personal Information
We do not collect any personal information from a visitor to our site unless that visitor explicitly and intentionally provides it. Under no circumstances do we collect any personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, or sex life. If you are simply browsing our site, we do not gather any personal information about you.
There are two ways in which you may explicitly and intentionally provide us with and consent to our collection of certain personal information:
E-Mail Request for Information
We use links throughout our site to provide you with the opportunity to contact us via e-mail to ask questions, request information, or provide comments and suggestions. You may also be offered the opportunity to have one of our representatives contact you personally to provide additional information about our products. To do so, we may request additional personal information from you, such as your name and telephone number, to help us satisfy your request.
Statistical Information About Your Visit
When you visit our site, our computers may automatically collect statistics about your visit. This information does not identify you personally, but rather provide us with feedback about a visit to our site. We may monitor statistics such as how many people visit our site, the user's IP address, which pages people visit, from which domains our visitors come and which browsers people use. We use these statistics about your visit for aggregation purposes only. These statistics are used to help us improve the performance of our Web site.
Sending Your Responses and Updates
We generally respond to any e-mail questions, requests for product or service information, and other inquiries that we receive. We may also retain this correspondence to improve our products, services, and Web site. Frequently we retain contact information so that we can send individuals updates or other important information about our services and products.
Processing Payments (if you are using your payment services)
If you use the Body & Bath Plus checkout services, or express checkout services by creating a personal Account in our on-line store for the purposes of expediting your payment transactions, we must provide your personal information to appropriate financial institutions, and order processors, under contract with Body & Bath Plus (for example, credit authorization and fraud screening).
For financial institutions and processors, the use of personally identifiable consumer information is governed by federal and state privacy laws. This information will be treated as confidential, and will only be transferred between Body & Bath Plus and any external entities via encrypted means.
Surveys
From time-to-time we may request information from our customers via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose the requested information. Survey information will be used for the purposes of monitoring or improving the use of, and satisfaction with this Web site, as well as improving our customer service and product offerings.
Your Ability to Cancel Notifications
From time-to-time, we notify our subscribers of new products, announcements, and updates. If you would like to cancel these notifications, please contact us at the address given at the end of this Privacy Statement.
Our Security Procedures
We consider the protection of all personally identifiable information we receive from our Web site visitors and subscribers as critical to our corporate mission. Please be assured that we have security measures in place to protect against the loss, misuse, and alteration of any information we receive from you. As with any transmission over the Internet, however, there is always some element of risk involved in sending personal information. In order to try to minimize this risk, we encrypt all information that you submit while ordering one of our products using the Secure Sockets Layer (SSL) protocol discussed in our Security Section.
Privacy Policy Enforcement
If you feel that we have violated this Privacy Statement, please contact us at:
Please specify "Privacy Statement" in the subject line of your e-mail.
Changes to this Privacy Statement
If a material change is made to this Privacy Statement and/or the way we use our customers' personally identifiable information then, we will post prominent notice of the nature of such change on the top page of this Privacy Statement in bold letters and also on our home page.
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